Frequently Asked Questions

Yes. Browsing, reading reviews, and leaving reviews are all free. You don't need an account to browse. Community owners can optionally upgrade for extra tools.

We check that reviewers are actual people with real experience in the community. Reviews also go through automated screening for spam, fake patterns, and incentivized content. More on how this works on our Trust & Integrity page.

You should have actually been a member at some point. Current or past members are both fine, but we don't accept reviews from people who've never been inside the community.

It's a weighted score based on ratings, how many reviews a community has, how long reviewers have been members, and how thoroughly those reviewers were verified. A community with 20 reviews from long-term verified members will score higher than one with 50 reviews from brand-new accounts. See it in action on the community directory.

Find your community in our directory and click "Claim This Community." You'll need to prove you're an admin. We review claims within 24-48 hours.

No. We only remove reviews that break our guidelines (spam, harassment, false claims). A bad review isn't grounds for removal. You can always reply to a review to give your side. More on our Trust & Integrity page.

It's a badge we give after a hands-on review of your community by our team. We look at the quality of your reviews, how active your members are, and your overall track record. Only available to Premium members, and you can't buy your way to it.

Once you've claimed your page, you get a unique review link. Share it however you like: email, post it in your community, drop it in your welcome sequence. Premium members also get extra tools like review request campaigns and analytics.

Use our contact page. We usually reply within a day.

We cover communities on all major platforms including Skool, Discord, Circle, Facebook, Kajabi, Slack, Telegram, Mighty Networks, and standalone websites.